American Exteriors – Customer Service is Important!
Finding a company that provides good customer service with their product is sometimes difficult for homeowners. This is especially true when looking for a company to help with a big home improvement project. There are many companies out there that scam their customers or have extra charges and hidden fees that homeowners don’t hear about until after the project is completed. American Exteriors is committed to providing homeowners and potential customers with a true cost as opposed to an estimate for their energy efficient upgrade. American Exteriors believes that customer service is just as important as the product delivered.
These homeowners found excellent customer service from the beginning of their energy efficient upgrade process with their Marketing Director. The installer also impressed them with his excellent installation skills as well as his friendly nature and promptness. The final energy efficient product amazed them as well! Read about their journey to energy efficient windows below!
Dear American Exteriors,
We have been very impressed with both the service and the product provided by American Exteriors. Justin, our marketing rep, was very thorough in his knowledge of the windows he showed us, and was very friendly to everyone in the house, including our cat (who usually isn’t friendly to anyone that isn’t family, but crawled into Justin’s lap at one point during his visit).
Mike, the installer, was also very friendly, arrived on time and ready to work. He and his fellow installer got the job done very quickly, and cleaned up any messes before they left. Mike even very politely and patiently answered the half a million questions our 4-year-old asked him (we kept her at a safe distance so he could work, but that didn’t stop her from asking questions).
The windows themselves are amazing. They look great, and the rooms have much more natural light during the daytime. As a bonus, the windows cut out a lot of the neighborhood noise than our old windows did. That is extremely useful, as some members of the household go to bed pretty early. We are enjoying the fine product we have received from American Exteriors, and are looking forward to being able to get the rest of the windows done in the coming years. We have had a few of our neighbors inquire about American Exteriors, and we have had nothing but positive things to tell them (and we’ve given a few of them phone numbers)! Thanks to American Exteriors for great service and a great product!
Jason & Sarah Bistodeau
What an awesome experience these homeowners had with American Exteriors! They found a company that provided them with respect and gained their trust. They were rewarded with energy efficient windows that exceeded their expectations! If you would like to learn more about your energy efficient windows or siding home improvement project, please contact us at American Exteriors!