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American Exteriors LLC – Proud Members of the BBB

Medical quackery and the promotions of nostrums and worthless drugs were among the most prominent abuses which led to the establishment of formal self-regulation in business and, in turn, to the creation of the NBBB.” – wikipedia.org

In other words, from its founding in 1912 the original purpose the BBB was to separate the fake from the genuine and it has held true to that purpose down to our day. The BBB continues to alert the public of reported business fraud, provide information on ethical as well as unethical business practices, and collect basic information on various businesses. But the BBB is more that just a watchdog, the BBB also acts as a mutually trustworthy intermediary between consumers and business as they attempt to resolve disputes

American Exteriors LLC has been a proud member of the BBB since 1995. American Exteriors LLC understands that in the home improvement industry there are issues or complaints which may arise and since according to our core purpose, ‘to make homeowners happy by developing and conveniently fulfilling their needs’ we strive to resolve any issues or complaints which may arise. American Exteriors LLC as a member of the BBB has consistently held the business review of an ‘A’ or better rating due our diligence in customer satisfaction and in resolving any complaints

What does American Exteriors LLC’s ‘A’ rating with the BBB mean? In order to attain the ‘A’ rating, American Exteriors LLC is required to excel at the BBB’s Standard of Trust which is built on 8 principals:

    American Exteriors LLC, as a member of the BBB, will Build Trust – Establish and maintain a positive track record in the marketplace.

    American Exteriors LLC, as a member of the BBB, will Advertise Honestly – Adhere to established standards of advertising and selling.

    American Exteriors LLC, as a member of the BBB, will Tell the Truth –Honestly represent products and services, including clear and adequate disclosures of all material terms.

    American Exteriors LLC, as a member of the BBB, will Be Transparent – Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

    American Exteriors LLC, as a member of the BBB, will Honor Promises – Abide by all written agreements and verbal representations.

    American Exteriors LLC, as a member of the BBB, will Be Responsive – Address marketplace disputes quickly, professionally, and in good faith.

    American Exteriors LLC, as a member of the BBB, will Safeguard Privacy – Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

    American Exteriors LLC, as a member of the BBB, will Embody Integrity – Approach all business dealings, marketplace transactions and commitments with integrity.

American Exteriors LLC enjoys the relationship it has developed in the many communities as a leader in the home improvement industry and we value each and every one of the homeowners that partner with us, past, present and future.

American Exteriors LLC continues to support the BBB as we strive to excel in all aspects of customer satisfaction.